Offlido

Terms of Service

Last updated: August 7, 2024

Agreement to Terms

These Terms of Service ("Terms", "Agreement") govern your use of our website located at offlido.com and the purchase of products from Offlido ("Company", "we", "us", "our"). By accessing our website, contacting us, or purchasing our products, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these terms, you may not access our website or use our services. These Terms apply to all visitors, users, customers, and others who access or use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

Business Scope and Compliance

Offlido operates exclusively as a manufacturer and retailer of physical accessories for offline storage systems. Our business activities are specifically limited to:

  • Manufacturing and selling stainless steel seed phrase plates for permanent storage
  • Producing and distributing fire and water resistant storage cases
  • Creating and supplying Faraday sleeves for electromagnetic device privacy
  • Developing and selling comprehensive security accessory kits
  • Providing customer support and technical guidance for our products
  • Conducting research and development for new security accessories
  • Maintaining quality assurance and testing protocols
  • Operating our website and digital presence
  • Managing supply chain and logistics operations
Important Notice: Business not pertaining to the purchase, holding, or exchange of cryptocurrencies. We do not offer additional services such as purchasing, selling, exchanging or trading assets. Totally compliant with local legal requirements.

Website Use and Restrictions

You may use our website for lawful purposes only. You agree not to use the website:

  • In any way that violates applicable laws or regulations
  • To transmit or procure the sending of any advertising or promotional material without our consent
  • To impersonate or attempt to impersonate the Company, employees, or other users
  • To engage in any conduct that restricts or inhibits anyone's use of the website
  • To introduce viruses, trojans, worms, or other malicious code
  • To attempt to gain unauthorized access to our systems or networks
  • To collect or harvest personal information about other users
  • To use automated systems to access the website without permission
  • To interfere with or disrupt the website's operation
  • To reverse engineer or attempt to extract source code

Product Orders and Payment

Order Process

All product orders are processed through direct communication with our sales team. When you express interest in purchasing a product, you will be connected to our team via telephone to complete your order and discuss specific requirements.

Pricing and Payment Terms

  • All prices are quoted in British Pounds (GBP) unless otherwise specified
  • Prices are subject to change without prior notice
  • Payment terms and methods will be discussed during the order process
  • We accept various payment methods including bank transfers and credit cards
  • Full payment may be required before order processing begins
  • Custom orders may require partial payment upfront
  • All prices exclude applicable taxes unless stated otherwise

Order Confirmation and Acceptance

Orders are confirmed only after direct communication with our team and receipt of payment. We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases involving pricing errors, product unavailability, or suspected fraudulent activity.

Shipping and Delivery

  • Shipping costs and delivery timeframes will be provided during the order process
  • We ship to multiple countries worldwide, subject to local regulations and restrictions
  • Risk of loss and title pass to you upon delivery to the designated carrier
  • Delivery times are estimates and may vary due to circumstances beyond our control
  • You are responsible for providing accurate and complete shipping information
  • Additional customs duties, taxes, or fees may apply for international shipments
  • We are not responsible for delays caused by customs or other government agencies
  • Signature confirmation may be required for high-value shipments
  • We will provide tracking information when available
  • Undeliverable packages may be subject to additional fees

Product Warranties and Quality

Product Quality Assurance

We stand behind the quality of our products and maintain rigorous quality control standards. All items are manufactured to strict specifications and undergo comprehensive testing before shipment.

Warranty Coverage

  • Manufacturing defects are covered under our standard warranty terms
  • Warranty periods vary by product and will be specified at time of purchase
  • Warranty coverage includes materials and workmanship defects
  • Normal wear and tear is not covered under warranty
  • Damage due to misuse, abuse, or conditions beyond product specifications is excluded
  • Warranty claims must be reported within the specified warranty period
  • Proof of purchase is required for all warranty claims

Returns and Exchanges

Return and exchange policies will be discussed during the order process and may vary based on the specific product, customization level, and circumstances. Custom-manufactured items may have different return policies than standard products.

Intellectual Property Rights

The website and its original content, features, and functionality are owned by Offlido and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

  • All trademarks, service marks, and logos used on our website are our property or the property of their respective owners
  • You may not use our intellectual property without our express written permission
  • Product designs, specifications, and documentation are proprietary and confidential
  • You may not reproduce, distribute, or create derivative works from our content
  • Any feedback or suggestions you provide may be used by us without compensation

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate security measures to protect your personal information and comply with applicable data protection regulations.

Limitation of Liability

To the fullest extent permitted by applicable law, Offlido shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption or downtime
  • Cost of substitute goods or services
  • Personal injury or property damage
  • Emotional distress or reputational harm

Our total liability for any claim arising out of or relating to these Terms or our products shall not exceed the amount paid by you for the specific product giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Offlido, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use of our website or products
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit through our services
  • Your negligent or wrongful conduct

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before pursuing formal legal action, we encourage you to contact us directly to resolve any issues. Many disputes can be resolved through direct communication and good faith negotiation.

If a dispute cannot be resolved through direct communication, you agree to participate in mediation before pursuing litigation. Any mediation shall be conducted in Birmingham, England, under the rules of a mutually agreed mediation service.

Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Offlido.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email

info@offlido.com

Phone

+44 7406284937

Address

97 Tiverton Rd, Selly Oak
Birmingham B29 6BW, UK